Get rid of basic IVR and switch to Conversational IVR and smartly respond to your customer queries using Natural Language Processing (NPL).
Coupled with Intelligent technology and Human factors to increase agility, accelerate growth and improve efficiency and bring in new revenue stream.
Consolidate and migrate dark data from old systems and turn them into a gold mine to harness the power of digital transformation to support your business.
We start with critical thinking, assessment and information gathering.
Apply the learnings, define metrics, biuid the models and evaluate.
Train and Test the models, fine tune the outputs and mature.
Monitor the performance and impact, implement the changes and track.
Manage and optimize the solution. Bring continuous improvement.
Dynamic self-help tools that collect information, processes data based on business rules and assign to appropriate teams.
Helping Telcos to govern compliance in their collection process to overcome incorrect collection followups
Clubed with voice bots, chatbots and demographic profilers to perform cognitive payment reminder and followups
Source invoice from a shared location, read mailbox OR OCR Scan images, Extract data, Crawl ERPs and report anomolies.
Source different file formats, perform file and data level validation, accept / reject partial data, report errors and upload.
Process New Hire List, Create users on AD / Exchange, Assign Access Control, Randomize Password, Send SMS and track first time logins.
Middleware that tracks new service request, validate request, autom install or troubleshoot software issues and update the tickets.
Auto capture product images from DSLR, identify and map with the right product, reorganize and manage the image lifecycle journey.
Get the mental and tactical agility to flex your muscles for digital, financial and process transformation through cutting-edge automation capabilities.